Users Rights and Responsibilities
All rights and responsibilities for users of this app are governed by the corresponding agreements between Swisscom and the User.
Support Contact Information
Support contact information is available via Help Center - Swisscom Trust Services AG.
Export Controls
This software is subject to the U.S. Export Administration Regulations and other U.S. law, and may not be exported, re-exported, or transferred to certain countries (e.g. OFAC-List) or to persons or entities prohibited from receiving U.S. exports (including those (a) on the Bureau of Industry and Security Denied Parties List or Entity List, (b) on the Office of Foreign Assets Control list of Specially Designated Nationals and Blocked Persons).
Privacy Statement
The app has two different modes. A demonstration mode for users
without any contract with Swisscom and an operational mode with a
dedicated Two-Factor Authentication access for users having signed a
RA Agency Contract with Swisscom including data privacy
provisions.
During the demonstration mode data is only stored in the device
memory and deleted after termination of the app.
In operational mode information on the authenticating person is
gathered in the app during the identification process and is
forwarded to Swisscom's Registration Authority (RA) Service. After
transmission and storage of the information at Swisscom's RA
Service, the corresponding information is deleted from the app,
except for parts of the telephone number, which does not include the
information belonging to the owner of the telephone number.
Photos made with the User's camera are not stored in the photo
gallery of the terminal device and are deleted after data
transmission to the RA Service.
The contract concluded between the user and Swisscom details all
data privacy aspects.
How Swisscom processes client data is covered in the "Online Privacy
Statement" from Swisscom:
https://trustservices.swisscom.com/en/swisscom-privacy-policy/
3rd Party Software Components
Acknowledgement concerning the use of 3rd party software components
May 2022